Average Reviews:
(More customer reviews)I like this chandelier, and when installed it looks great in my dining room. While there was no visible damage with the packaging, after installation, I noticed that the lights are bent downward - kind of sagging about 10-15 degrees outwardly. It appears to be a manufacturing defect as the arms supporting each light don't appear to be curved enough. I would like to try bending them up so the lights are level, rather than taking the fixture down and getting another one with the same manufacturing defect. I don't want to do this before getting advice and consent from the supplier in case this causes a crimp in the metal arm, which will then require fixture replacement.
I have sent an inquiry to Amazon directly, and they directed me to contact the supplier directly (while providing no information on how to accomplish this). After searching the internet, I found the website for Maxim Lighting; whom I contacted about this issue through their website. After several weeks, there is still no answer, so I cannot recommend this chandelier, nor this supplier to anyone!
I am also disappointed by Amazon's passing the buck and lack of guidance on how contact the supplier, whom they apparently have a sizable relationship with. My experience with both Amazon and Maxim Lighting on this purchase is woefully inadequate!
Click Here to see more reviews about: Maxim Lighting 10125ICSN Basix 5-Light Chandelier Up Light, Satin Nickel with Ice Glass
10125ICSN Finish/Shade Color: Ice/Satin Nickel Pictured in oil rubbed bronze with wilshire glass Features: -Five light chandelier. -Basix collection. -Available in satin nickel with ice glass or oil rubbed bronze with wilshire glass . Specifications: -Accommodates: 5x100W medium base bulbs (not included). -Overall dimensions: 22.5'' H x 26'' Dia.
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